Policy and Privacy

NuTasks Privacy Policy

This Privacy Policy explains how NuTasks collects, uses, stores, and protects users’ personal information. By using NuTasks’ services, you agree to the practices described in this policy.

1. Information Collected

NuTasks may collect the following personal information from users:

  1. Personal Identification Information:

    • Name, address, email, and phone number.

  2. Payment Information:

    • Credit card details or other payment-related information necessary for processing transactions.

  3. Service Usage Information:

    • Scheduling history, preferences, and interactions with the platform.

  4. Location Data:

    • Real-time location data to enable clients to track service team details, including arrival times, routes, and estimated time of service completion.
    • Location data is collected while the app is in use, and, if authorized, in the background.

  5. Camera and Photo Library Access:

    • Access to the user’s camera and photo library for adding specific images or videos related to service inspections.
    • This data is used solely to perform scheduled services and is not shared with third parties, except as necessary for the client involved in the service.

2. Use of Information

NuTasks uses the information collected for the following purposes:

  1. To Provide and Manage Scheduling and Booking Services:

    • Ensuring efficient task scheduling and management.

  2. To Process Payments and Transactions:

    • Using payment data to securely complete transactions.

  3. To Personalize the User Experience:

    • Offering relevant services and features tailored to user needs.

  4. To Communicate with Users:

    • Sending security information, updates, promotions, and news.

  5. To Improve and Optimize NuTasks Services:

    • Analyzing data and conducting market research to enhance the platform.

  6. Real-Time Tracking:

    • Providing clients with accurate service tracking, including route progress and estimated arrival times.

3. Information Sharing

NuTasks may share users’ personal information in the following circumstances:

  1. With Third-Party Service Providers:

    • To help operate the service, such as payment processors.

  2. With Business Partners:

    • For joint marketing and promotions, provided the user has given consent.

  3. To Comply with Legal Obligations:

    • Responding to legal requests or fulfilling legal processes.

  4. With Clients Involved in Scheduled Work:

    • Sharing real-time location, photos, and videos to monitor service progress.

4. Information Security

NuTasks takes appropriate security measures to protect users' personal information against unauthorized access, disclosure, alteration, or destruction.

4.1. Security Policy

NuTasks adheres to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the confidentiality and integrity of payment information. Key measures include:

  • Encryption of payment data during transmission.
  • Regular vulnerability assessments and penetration tests.
  • Multi-factor authentication for access to sensitive systems.
  • Secure log management for monitoring potential threats.

Although robust measures are in place, no electronic system is completely secure. NuTasks cannot guarantee absolute data security.

5. Cookies and Similar Technologies

NuTasks uses cookies and similar technologies to enhance the user experience, track service usage, and collect additional information. Users can manage cookie preferences through their browser settings, but disabling cookies may affect service functionality.

6. Changes to This Privacy Policy

NuTasks reserves the right to modify this Privacy Policy at any time. Changes will take effect as soon as the revised version is published. Users are encouraged to periodically review this policy to stay informed about updated privacy practices.

7. Contact

If you have questions or concerns about this Privacy Policy, please contact us through the support channels provided on the NuTasks website.

Last Updated: 2024